Online Troubleshooter for UNITS Services:

Choose a topic to see the troubleshooting tips.

Cable TV:

Can Only Receive Channels 2-13

Not Receiving All Cable Channels Available

Bad or "Snowy" Picture on All or Several Cable Channels

The Picture and Audio Do Not Match

No picture

Distorted picture

No sound

Channels Mixed

Poor Picture Quality or Scrambled Picture

If the Interactive Program Guide is blank

Remote Troubleshooting:

Mode key (AUD, VCR, TV, CBL) does not blink when you press a key

Mode key blinks when you press a key, but home entertainment device does not respond

The remote does not control home entertainment devices or commands are not performing properly

TV/VCR combo does not respond properly

CH+, CH-, and LAST do not work for your RCA TV

Changing channels does not work properly

The remote control does not turn on Sony or Sharp TV/VCR Combo